Thanks for reaching out! With the launch of the new store, we have a new merchandise partner called Centricity. They are now responsible for all things related to orders placed at thespianshop.org including payments.
For ease of processing, this payment can be sent to us here at EdTA. We can then remit payment directly to centricity on behalf of your troupe. Please note that to ensure this is handled properly, it is very important that a copy of each order to which the check is applied is included when the check is mailed. Being able to see the orders themselves will help us ensure all parts of the payment are applied correctly. Since anyone on our team may be responsible for the check, please be aware that someone may reach out to you at that time to confirm the action taken or ask for additional information.
To help get them set up as a vendor, I've attached a copy of their W-9. If you or your business office need any other information to get them set up, I'd recommend reaching out to them directly at email@example.com or (888) 557-8761 weekdays from 9 a.m. - 6 p.m. ET. We also added a Guide to Ordering Thespian Regalia which has information about the change as well. If you have any other questions, please let us know!
Hope this helps!Brett
I wanted to follow up regarding your concerns about your PO. (Brett, thanks so much for sharing the information you had on hand!)
While we transition to the new store, we are glad to send payments to Centricity on behalf of a troupe if they are received by EdTA. The additional steps will cause delays, so it is best if payments are sent directly to Centricity. Please don't hesitate to reach out to us at firstname.lastname@example.org if you have any questions regarding your payments! When contacting EdTA, please be sure to have the check number available.