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UPDATE from EdTA: New Membership System

  • 1.  UPDATE from EdTA: New Membership System

    Posted 30 days ago
    Edited by Hans Weichhart 30 days ago


    As many of you are aware, we recently converted our membership database system to better serve you. As with any conversion of this magnitude, there are bound to be issues, both expected and unexpected. We understand the frustrations the new system has caused some of you and we appreciate the feedback many of you have provided us, especially when you've encountered errors, so that we can address these issues with our developers in an effort to get the system closer to our desired finished state.

    We sincerely apologize for any inconvenience this has caused in your already busy and challenging days as theatre educators.

    Our priority was to get your Personal Snapshot pages live so that you could update your profile, add eligible students to your troupe's roster, induct eligible students, and allow for new troupes to be chartered. While those processes didn't all work as planned when we sent out the password reset email on Tuesday, we are confident those issues have now been resolved so that you can conduct these transactions.

    In an effort to help you navigate the new system, here are a few tips:

      • Community Hub : This is the new area of the website where you conduct transactional business related to your membership, troupe, and organizations. This used to be known as the "Troupe Business" page.
      • Personal Snapshot: This is your personal dashboard to connect to Community Hub. Please bookmark the following link for quick access: You can also access Community Hub and your Personal Snapshot by clicking the Sign In button at the top right corner of, logging in, and then clicking My Account next to your profile avatar at the top right corner of the page.
      • Troupe Directors:
        • To view the roster of active Thespians/JR Thespians for your troupe, click on the My Troupe/School/Org button from your Personal Snapshot page, then click the "...", and select Manage Roster. From there, you can access students' Thespian ID numbers (aka EdTA ID), add honor/academic ranks, and update student contact information.
        • To add eligible students to your roster for induction, click on the Import Student Roster button from your Personal Snapshot page, and follow the directions to create an Excel .csv file for upload. NOTE: This step does NOT create induction(s) records. Students will appear eligible for induction the next day.
        • To induct Thespians/JR Thespians, click on the Thespian Society Induction button from your Personal Snapshot page, then follow the steps in the process. NOTE: It is highly recommended that you first upload eligible students using the Import Student Roster process above, then all you have to do is search for and select the students you wish to officially induct.
        • To induct Honorary Thespians, please contact the Member Service Center by emailing or calling (513)421-3900, ext. 1. This process is not yet live in Community Hub , but will be in January.
          • Change of Troupe Director forms and Troupe Charter applications can also be accessed by clicking the respective buttons from the Personal Snapshot page.
          • Honor items are temporarily unavailable for purchase. We expect these to be live in Community Hub in mid to late-January.
        • Chapter Leaders:
          • The Data Center is currently offline/unavailable, but will be live in Community Hub in mid to late-January. Please email for access to any of the reports or information in the interim.
          • OpenWater (Thespy's and Scholarships) login issues have been resolved now. Please email us if you are still experiencing any issues.

      We hope that this helps you navigate the new platform. We plan to have more FAQ, tutorials, and Membership Minute videos posted in the coming weeks to provide more in-depth information about how to navigate the new system.

      In the meantime, do not hesitate to contact us with questions, comments, or concerns you may have. Please email or call us at 513.421.3900, ext. 1.

      Yours in service,

       @Hans Weichhart

      Chief Membership Officer


       @Brian Monk

      Chief Operations Officer

      Hans Weichhart
      Chief Membership Officer
      Educational Theatre Association