Open Forum

Royalties Refund - Concord

  • 1.  Royalties Refund - Concord

    Posted 05-08-2020 02:05
    I've been pre-occupied, to say the least, but it just occurred to me today that I never received a refund for the rights to Grease which I canceled on March 10. I got an email two weeks later saying they would contact me soon, and I've received nothing. Anybody else in the same boat?

    Jeff Johnson
    Director of Theatre Arts
    Del Oro High School
    Loomis CA

  • 2.  RE: Royalties Refund - Concord

    Posted 05-11-2020 10:29
    Hi Jeff,

    Thank you for your patience! We're working as quickly as possible to communicate with everyone impacted by COVID-19. Due to the incredibly high volume of inquiries and refund requests, we've needed a bit more processing time on our end. I'll make sure we get you a more specific update this week, so please look for that via email.

    We hope you and your students are hanging in there during these crazy and unprecedented times.

    Rosemary Bucher
    Educational Theatre Licensing Coordinator
    Concord Theatricals
    New York, NY